The site, people, service, everything.
Serge
2023年12月
Very clean, excellent food at all restaurants, coffee was amazing loved the little coffee shop by the piano bar. Short distances to walk for food and to rooms which was fantastic. The beach is amazing as well as the water, take floaties it was awesome . They do an incredible job of keeping the beach clean and seaweed free as best they can. Loved all the shade at the pool easy to get out of the sun. Great options and service for drinks and delivery to the beach . Several pool options to choose from which is nice. Staff all very helpful and friendly. We loved Alex at Aquapump. Many activities you can choose from throughout the day . Shower in the room was amazing we had no loss of water or hot water. The grounds are stunning and so well kept. Gym equipment was great ,not busy and all usable, nothing broken. Sunrises were amazing here and beach great to walk either direction. Some erosion to maneuver towards ferry terminal but not hard.
Tanya
2025年3月
The location is good. The beach is awesome. The staff is hard-working and they keep the property spotless. The buffet has a great variety. They were rotating the utensils very frequently and kept all the surfaces super clean. Everything was kept really cold on ice. Nobody in our group had any gastrointestinal issues. We had two birthdays in our group. They made it very special with lots of extra cakes and room decorations. Aquasize was super fun. Alex is an amazing high energy funny instructor - and in his words ‘our new friend in Mexico! ‘ The waiters are all wonderful . Special mention to Fabiola, who also helped us with Spanish! The resort has two cats. They are very well looked after they have a cat house and get fed every day.
Antoinette
2025年3月
The resort was very nicely landscaped and the staff was excellent all the way through. Excellent location right on the beach and the caribe company was great to book excursions through. Some food was good other was average. The RIU party was amazing.
Michael
2023年8月
Beautiful property, great pools, great beach area. I was able to eat in every single restaurant on property, which was great because they don't take reservations, you can just walk in. The Rock and Roll show was spectacular! The singers were really great. I liked that I could go to the other RIU properties (there are 5 in walking distance) and I visited them all, and was able to see some of the entertainment there. The best part of the week was definitely the RIU party. The white party was AWESOME! Bubbles, balloons, face painting, aerialists, stilt walkers, disco balls, lasers, gogo dancers, amazing costumes, great music, and thousands of people from across the properties! So much fun. The location is good, as you can walk into town (about a 30 min walk).
Kris
2023年4月
I LOVED the food, drinks, staff, and entertainment.
Jerome
2024年4月
Everything were amazing. Staff so friendly. Very nice restaurants for dinner. They gave us opportunity for earlier check in and possibility to stay till 6pm after check out. We were surprised and so thankful for this opportunity. The hotel cares for their guests. Definitely will back!
Alina
2023年12月
Beautiful grounds. Fantastic staff
Monique
2023年11月
The Location next to the Beach , the Food and the all the areas (pools , restaurants , lobby)
Angelica
2023年8月
price quality very good
Willem
2024年10月